What are you looking for?

Playing CyberStart

• I'm really stuck on a challenge, give me a hint!
• I think a CyberStart challenge is broken, what should I do?
• My group access code isn't working
• I removed myself from a group - how do I get back in?
• Why are my points going down?

Virtual Machine Guidance

• Playing CyberStart Game with Chromebooks or new Mac M1 computers that do not support Virtualisation and Virtual
• VirtualBox Extension Pack Error on Mac
• VMware Authorization Service is not running error
• Problems when trying to open the VM with VMware
• VirtualBox VM screen size is very small even in full screen mode
• What is a Virtual Machine (VM) and why does CyberStart Game use one?
• Installing and setting up the VM with VMWare Workstation (Windows and Linux Users)
• Installing and setting up VirtualBox (Intel Mac and Windows users)
• View all articles in “Virtual Machine Guidance”

Technical Guidance

• I'm not receiving emails from CyberStart
• What domains need to be whitelisted?

New Platform Migration

• What happens if my licence on the old CyberStart is still active?
• I still have an active licence on the old CyberStart. What will happen to my progress?
• I have played CyberStart before, but no longer have an active licence on the old CyberStart. Will I have to create a new account?
• When are you moving to the new version?

Managing My Account

• How do I leave a licence?
• How do I delete my CyberStart account?